ACM

COMMUNITY SERVICES COURSES
BUSINESS COURSES

BSB30120 Certificate III in Business

Course Description

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

 Delivery Mode

This qualification is delivered online through a combination of written and visual lesson materials and assessments.

 Course Duration

This qualification is delivered over a period of 6 -12 months online self-paced study.

Entry Requirements

  • 16 years of age or over at time of enrolment
  • Satisfactorily completed Year 10 or equivalent
  • Access to a computer (desktop or laptop), tablet or smartphone. It is recommended assessment activities are completed on a computer or tablet only.
  • Access to an internet connection and an email address
  • Ability to read and comprehend course materials
  • Ability to allocate appropriate study hours per week to complete online material and assessments

Note: Students under the age of 18 years will be required to provide a signed parental consent (located on the enrolment form) prior to commencing this qualification.

Pre-Requisites

There are no pre-requisites for this qualification

Course Content

This qualification consists of 6 core units and 7 elective units:

Core Units

BSBCRT311 Apply critical thinking skills in a team environment

BSBPEF201 Support personal wellbeing in the workplace

BSBSUS211 Participate in sustainable work practices

BSBTWK301 Use inclusive work practices

BSBWHS311 Assist with maintaining workplace safety

BSBXCM301 Engage in workplace communication

 

Elective Units

Elective units being assessed by the Training Manager

Outcomes

On successful completion of this qualification students will be able to:

  • Create a range of electronic documents, spreadsheets and presentations
  • Deliver and monitor a service to customers and process customer complaints
  • Work in a diverse team environment
  • Organise own work priorities and contribute to the health and safety of others

Successful completion of this qualification the student will receive a BSB30120 Certificate III in Business.

For partial completion of this qualification, students will be issued with a Statement of Attainment indicating completed Units of Competency.

All certificates, record of results (listing units completed) and statements of attainment are issued electronically within 10 business days of qualification completion.

Career Pathways

Possible career opportunities relevant to this qualification include:

  • Junior Personal Assistant
  • Receptionist
  • Junior secretary
  • Office administration assistant
  • Cost clerk
  • Data entry operator

 Pathways for Further Education

This qualification provides a pathway for students to continue their studies and enhance their skills through BSB40120 Certificate IV in Business.

Learner Support

If you feel you need extra learning support, please ensure when booking your course, please detail what kind of additional learning support you may require.

Unique Student Identifier (USI)

 Every student requires a Unique Student Identifier (USI) to obtain a certificate or qualification from their registered training organisation when studying a nationally recognised training course in Australia.

A USI gives you access to an online account which keeps all your training records together, even if you move locations, change training organisations or undertake studies at different times in your life.

When booking your course, you are required to provide Australian Community and Management College with your USI either via the section on your enrolment form or in person on the day of the course.

Course Description

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

Delivery Mode

Online delivery, with a work placement component of at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

Course Duration

This qualification is delivered over a period of 6 – 12 months online self-paced study. The course is self-paced, so the hours of study vary from student to student and are influenced by many factors including the amount of time students can dedicate to their studies.

Entry Requirements

  • 18 years of age or over at time of enrolment
  • Satisfactorily completed Year 12 or equivalent
  • Access to a computer with word processing, PDF reader capabilities and an internet connection
  • Ability to read and comprehend course materials
  • Ability to allocate appropriate study hours per week
  • Access to suitable work placement clothing is required. i.e., black pants, white polo shirt and leather (or leather like) fully enclosed shoes with non-slip soles.

Pre-Requisites

There are no pre-requisites for this qualification

Course Content

This qualification consists of 9 core units and 6 elective units:

Core Units

 

CHCCCS031

Provide individualised support

CHCCCS038

Facilitate the empowerment of people receiving support

CHCCCS040

Support independence and wellbeing

CHCCCS041

Recognise healthy body systems

CHCCOM005

Communicate and work in health or community services

CHCDIV001

Work with diverse people

CHCLEG001

Work legally and ethically

HLTINF006

Apply basic principles and practices of infection prevention and control

HLTWHS002

Follow safe work practices for direct client care

 

CHCAGE011

Provide support to people living with dementia

CHCAGE013

Work effectively in aged care

CHCPAL003

Deliver care services using a palliative approach

Outcomes

On successful completion of this qualification students will be able to:

  • Work with diverse people
  • Recognise health body systems
  • Work legally and ethically
  • Follow safe work practices
  • Support:
    • Independence and well being
    • Community participation and social inclusions
  • Communicate and work in health or community services
  • Facilitate the empowerment of people with a disability
  • Contribute to ongoing skills development using strengths-based approach

Successful completion of this qualification the student will receive a CHC33015 Certificate III in Individual Support (Disability).

For partial completion of this qualification, students will be issued with a Statement of Attainment indicating completed Units of Competency.

All certificates, record of results (listing units completed) and statements of attainment are issued electronically within 10 business days of qualification completion.

Career Pathways

Possible career opportunities relevant to this qualification include:

  • Personal Care Worker
  • Residential Care Worker
  • Accommodation Support Worker
  • Care Assistant
  • Disability Worker

Pathways for Further Education

This qualification provides a pathway for students to continue their studies and enhance their skills through CHC43115 Certificate IV in Disability.

Work Placement

All students undertaking this qualification are required to complete 120 hours of work placement.

Students will be placed with a host Aged Care provider with in close proximate to their location. During work placement student will be required to complete a logbook and undertake assessments whilst on the job.

Work placement provides with the student the opportunity to utilise the skills learnt in the classroom into actual practice.

All students are required to undertake a Working with Children’s Check and a National Police Record check and must have these in place prior to the commencement of their work placement.

Students will be provided with additional information during their course orientation on work placement and work placement requirements.

Learner Support

If you feel you need extra learning support, please ensure when booking your course, please detail what kind of additional learning support you may require.

Unique Student Identifier (USI)

Every student requires a Unique Student Identifier (USI) to obtain a certificate or qualification from their registered training organisation when studying a nationally recognised training course in Australia.

A USI gives you access to an online account which keeps all your training records together, even if you move locations, change training organisations or undertake studies at different times in your life.

When booking your course, you are required to provide Australian Community and Management College with your USI either via the section on your enrolment form or in person on the day of the course.

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CHC33021
Certificate III in Individual Support (Ageing/Disability)

CHC43121
Certificate IV in Disability Support

Community Service

CHC52021
Diploma of Community Services (Case Management)

BSB30120
Certificate III in Business