BSB30115 Certificate III in Business
Course Description
This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Delivery Mode
This qualification is delivered online through a combination of written and visual lesson materials and assessments.
Course Duration
This qualification is delivered over a period of 6 – 12 months online self-paced.
Entry Requirements
- 16 years of age or over at time of enrolment
- Satisfactorily completed Year 10 or equivalent
- Access to a computer (desktop or laptop), tablet or smartphone. It is recommended assessment activities are completed on a computer or tablet only.
- Access to an internet connection and an email address
- Ability to read and comprehend course materials
- Ability to allocate appropriate study hours per week to complete online material and assessments
Note: Students under the age of 18 years will be required to provide a signed parental consent (located on the enrolment form) prior to commencing this qualification.
Pre-Requisites
There are no pre-requisites for this qualification
Course Content
This qualification consists of 1 core units and 11 elective units:
Core Units
| BSBWHS302 | Apply knowledge of WHS legislation in the workplace |
Elective Units
| BSBWRT301 | Write simple documents |
| BSBADM311 | Maintain business resources |
| BSBINM301 | Organise workplace information |
| BSBFLM305 | Support operational plan |
| BSBFLM303 | Contribute to effective workplace relationships |
| BSBWOR301 | Organise personal work priorities and development |
| BSBCMM301 | Process customer complaints |
| BSBCUS301 | Deliver and monitor a service to customers |
| BSBINN301 | Promote innovation in a team environment |
| BSBDIV301 | Work effectively with diversity |
| BSBFLM312 | Contribute to team effectiveness |
Outcomes
On successful completion of this qualification students will be able to:
- Create simple documents
- Deliver and monitor a service to customers and process customer complaints
- Work in a diverse team environment and contribute to team effectiveness and workplace relationships
- Organise own work priorities and apply knowledge of WHS in the workplace
Successful completion of this qualification the student will receive a BSB30115 Certificate III in Business.
For partial completion of this qualification, students will be issued with a Statement of Attainment indicating completed Units of Competency.
All certificates, record of results (listing units completed) and statements of attainment are issued electronically within 10 business days of qualification completion.
Career Pathways
Possible career opportunities relevant to this qualification include:
- Office assistant
- Receptionist
- Administration assistant
- Junior personal assistant
Pathways for Further Education
This qualification provides a pathway for students to continue their studies and enhance their skills through BSB40215 Certificate IV in Business.
Learner Support
If you feel you need extra learning support, please ensure when booking your course, please detail what kind of additional learning support you may require.
Unique Student Identifier (USI)
Every student requires a Unique Student Identifier (USI) to obtain a certificate or qualification from their registered training organisation when studying a nationally recognised training course in Australia.
A USI gives you access to an online account which keeps all your training records together, even if you move locations, change training organisations or undertake studies at different times in your life.
When booking your course, you are required to provide Australian Community and Management College with your USI either via the section on your enrolment form or in person on the day of the course.





